FAQ
All your questions answered
Get clear answers to your questions and ensure smooth performance with a detailed FAQ and Technical Requirements for optimal use of Stage.
Frequently Asked Questions
Here’s everything you need to know about using our app.
Stage is a powerful content management system designed for displaying dynamic content on various screens, including billboards, lobby screens, and digital signage. It enables you to efficiently manage and schedule content across multiple displays from a single, user-friendly platform.
Manage and monitor all your displays from anywhere, at any time. Whether you’re looking to enhance your advertising efforts or keep your audience informed with up-to-date information, our app provides the tools you need to deliver engaging and effective content across various display types.
Stage is designed to work with a wide range of digital signage displays. Supported displays include: LED Screens, LCD Monitors, Plasma Displays, Projection Screens and Interactive Touch Screens.
The app is compatible with most modern digital signage hardware that supports network connectivity and content playback. For optimal performance, ensure that your displays meet the minimum resolution and connectivity requirements outlined in the Technical Requirements section below the FAQ.
Stage is available on Windows devices. For more specific details about system requirements/compatibility, please refer to the Technical Requirements section below the FAQ.
To request a demo of Stage, please send us an email at team@udxd.co. You will receive a confirmation email with details about your demo request and the next steps. Our team will contact you to schedule a convenient time for your demo and provide any additional information you may need.
Yes, Stage requires an internet connection to function properly. A high-speed, stable internet connection is essential for data synchronization, real-time updates, and accessing online content. If you have any specific concerns about connectivity or offline capabilities, feel free to reach out to our support team.
If your internet connection is lost, existing content that was scheduled before the disconnect will continue to display. However, you won’t be able to make new changes or manage content remotely until the connection is restored. Once reconnected, the system will sync and update as needed. If you encounter prolonged connectivity issues or have any concerns, our support team is available to assist you.
We support a variety of file formats to ensure compatibility with your needs. Here are some of the most commonly supported formats:
Images: JPEG, PNG, GIF
Videos: MP4, MOV
If you have a file in a different format, please contact our support team for assistance. We’re always working to expand our file format support to accommodate more types of content.
Yes, there is an upload limit for files. The maximum file size you can upload is 20MB. If your file exceeds this limit, you’ll need to reduce its size or split it into smaller parts before uploading. If you have any specific needs or encounter issues with file sizes, please contact our support team for assistance.
Yes, Stage supports the display of live data on your digital signage. You can incorporate real-time information into your content including time, weather, and ticker messages along the bottom of the screen for news, updates, or announcements. If you are interested in setting up additional custom live data feeds, please reach out to our support team.
Yes, you can absolutely schedule content to be displayed at specific times. You can set start and end times, create recurring schedules, and manage multiple displays simultaneously to ensure your content is shown at the right moments.
Yes, Stage supports video content, allowing you to create engaging and dynamic displays for your digital signage. You can upload and manage video files to enhance your messaging with multimedia elements.
Important Note: If you plan to use video on exterior digital signage, please ensure that it complies with local laws and regulations. Some jurisdictions have specific rules regarding video content, particularly in public or high-traffic areas. Always check and adhere to these regulations to avoid any legal issues.
If you have any questions about video content or need assistance with compliance, feel free to contact our support team!
Technical Requirements
Check our breakdown here of essential technical specifications needed to experience Stage at its best.
Stage
Platforms
Windows, Mac
Windows Minimum Requirements
OS: Windows 11
Processor: Intel Core i7
Memory: 32 GB RAM
Storage: 2GB of available space
Mac Minimum Requirements
OS: macOS 15 Sequoia
Processor: Apple M1
Memory: 16 GB
Storage: 2GB of available space